diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 6590785821
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, first check your internet connection and wait for a strong signal to appear. If you still don't receive an OTP, click on "send OTP" again and wait. If you still encounter issues, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing. This should fix any problems you were experiencing and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means you can withdraw money you've earned from gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, some users may experience payment delays, requiring a wait time of up to 24 hours. This delay occurs occasionally, despite the overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once the funds earned from playing games with the bonus amount have been accumulated. In other words, the bonus earnings can be withdrawn, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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